Thank you for shopping with FORGEO.
We take pride in delivering cookware that meets high standards of quality and safety. If there is an issue with your order, we are here to help.
Returns or exchanges are only applicable under the following situations:
To request for a return or exchange, please contact us within 3 working days from the date you received your order.
To be eligible for a return or exchange:
FORGEO reserves the right to reject returns that do not meet the conditions above
The following situations are not eligible for return or refund:
Once the returned item has been inspected and approved, refunds (if applicable) will be processed through the original payment method.
Processing time may vary depending on the payment provider or bank.
For confirmed defective or incorrect items, return shipping arrangements may be provided by FORGEO.
For other approved cases, shipping costs may be borne by the customer.
For any return or warranty-related enquiries, please contact us at:
Email: message@forgeo.com.my
Website: FORGEO